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ERSA Value Added Services

As stated in our Mission statement, "We offer services and complete solutions designed to optimize our customers‘ production processes." At Ersa , we pride ourselves in offering comprehensive expert consulting covering not only process related issues but also the economical aspects of Total Cost of Ownership. Our fully equipped Demo & Application Centers located in Europe, North America and China, are a meeting point where customers can work together with our application specialists on their own assemblies in order to establish their optimal process. Assemblies can be sent for profiling and/or reworking. On-site process support from our expert team can also be arranged. With over 5,000 satisfied attendees in the last 15 years, the Ersa Know-how seminar series continues to be a welcome venue for our German and international customers. Telephone trouble-shooting, remote mainte­nance and service consulting are an integral part of our total service commitment.

Finally, we offer customized Service Package Agree­ments as well as TCO (Total Cost of Ownership) Con­sulting. It goes without saying that our local, "around-the-world, around-the-clock" spare-part stock & service organization is permanently at the disposal of our customers.


Ersa ServicePacks

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